Support
Familiai · updated 16 October 2026
Email:
contact@familiai.in — that reaches a person, not a
queue. Expect a reply within a couple of days.
What this app is
Familiai records conversations between two people who have agreed to be
recorded, writes them down, and lets either of them ask questions about what was
actually said. Both people see the same record. There is no private view and no
score.
Getting started
- 1. Sign in
- With Google or with Apple. The first person to sign in creates the
archive.
- 2. Add the other person
- The first person generates a pairing code in the app; the second enters it
on their own phone. Joining is how the second person agrees to share the
archive — it cannot be done on their behalf.
- 3. Record the agreement
- Each of you reads a short consent sentence aloud, in your own voice. The
app will not record a conversation until both of you have. That recording is
the record of your agreement, and it is kept.
- 4. Record a conversation
- Both of you can record the same conversation on your own phones; the app
joins them. One phone alone also works.
Common problems
- Lines say "Speaker ?" instead of a name
- Expected, and not a failure. Your phone only recognises your
voice; your partner's phone recognises theirs, and the two are joined once both
are sent. If a line still has no name, nobody's phone was confident enough —
the app leaves it unnamed rather than guessing, because a wrong name is worse
than no name.
- A pairing code will not work
- Codes last fifteen minutes and can be used once. Generate a fresh one.
- The transcript has not appeared yet
- Transcription happens on our servers and takes a minute or two for a long
conversation. It will appear in your archive on its own.
- Voices are not being told apart well
- Settings › Diagnostics › Voice calibration measures how far
apart your two voices actually are, and nothing is uploaded while it does.
Your data
- Take a copy
- Settings › Your data › Download a copy of everything.
Both of you get the same file.
- Delete a single conversation
- Open it and delete it. The recording, the transcript and everything built
from it all go.
- Delete your account and everything in it
- Settings › Your data › Delete everything. This cannot
be undone, and because the archive is shared it deletes the record for both of
you. Download a copy first if you want one.
- Stop sharing
- Settings › Sharing. Withdrawing closes the archive for both people
after a seven-day grace period, during which the person who withdrew can call
it off.
What we will not do
We will not show one of you something the other cannot see, and we will not
tell you who was right. The app holds what was said; what to do about it is
yours.
Full detail on what is stored and who processes it is in the
privacy policy.